| What products/retailers can I earn cash back from?
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Fruutz entitles you to earn cash back rewards from over 700 high street and well known retail brands available through any site baring the Fruutz logo. |
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| What is the pound spent/cash back ratio?
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There is no exact ratio as the cash back reward changes dependent on the retailer and the site baring the Fruutz logo. |
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| How do I apply to become a Fruutz member?
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Registration to Fruutz couldn’t be simpler. It’s a very simple process and you will be up and running in minutes so that you can start earning your cash returns as soon as you start shopping. |
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| Is there a membership or registration fee?
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Not at all. Fruutz is an entirely free cash back reward club. There are no hidden costs for membership or registration |
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| Do I get a Fruutz Card?
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As Fruutz is an online cash back reward club, there is no need for a membership card. We simply track your visit to a retailer and you are accredited your cash back automatically. |
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| What cookies do Fruutz put on my computer?
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Fruutz does use cookies to identify you as a Fruutz member. To read our privacy policy please click on the legal link at the bottom of this site. |
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| How quickly is my Fruutz account credited after a sale has been completed?
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This depends on the retailer. It is usually within 48 hours; however, some retailers process their accounts on a monthly basis. |
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| Can I withdraw my money immediately?
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No. Each reward is pending for two months after which it is added to your clear balance. This is due to security features ensuring protection from fraud and returned goods. |
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| How do I collect my cash back?
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To collect your cash back, all you need to do is complete the cash back request form online and a payment will be made directly to your bank account. (Terms and conditions apply.) |
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| Can I use my cash back to pay for products whilst it is still in my Fruutz account?
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Unfortunately, you are not able to use your Fruutz account as a payments method. As Fruutz gives you cash back though, you simply need to transfer your Fruutz balance to your bank account and then purchase the products of your choice. |
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| How do I check my Fruutz balance?
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You can check your balance by logging into your account by clicking the login button on the Fruutz section of the mall or by logging in at www.fruutz.co.uk |
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| How long before I receive my cash when I have requested payment?
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Once you request payment it can take seven to ten working days for you to receive payment into your account. This depends on your bank and any delays they have for payment transfers. |
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| Do I have to enter my bank details, and if so how secure is the site?
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To ensure a direct transfer of your Fruutz cash back rewards, you will need to enter your bank account details into our secured system. Fruutz therefore complies to the highest standards of encryption and data protection. |
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| How can I change my personal details?
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Simply log into your Fruutz account by clicking on the Fruutz section within the mall or at www.fruutz.co.uk. |
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| What are Fruutz Terms & Conditions?
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For a complete list of our terms and conditions, please refer to the legal link on our website |
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| Do my details get passed on to any third parties?
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When you join Fruutz, you can decide if you wish your details to be passed on to third parties. This decision is completely in your control. Our data protection policy is available to view by clicking on the legal link of our website. |
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| How do you compare to other reward schemes?
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Fruutz stands out from the crowd for two main reasons. Firstly, we do not believe in bewildering our customers with a complicated points system ensuring transparency in the level of reward our members have received. Secondly, our referral scheme allows unlimited earning potential for any of our members. |
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| How do I earn the cash back rewards?
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You earn as you spend. As a Fruutz member you will automatically be credited with cash back rewards when you visit a retailer through a site baring the Fruutz logo. |
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| How does Fruutz work?
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A commission is paid by our retailers for purchases originating from a site baring the Fruutz logo. This commission is used to provide your cash back reward. |
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| Can I tell my friends about Fruutz?
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Yes of course, in fact we will reward you for doing so! By using the referral link within the site, you can enter the email addresses of those you want to tell about Fruutz. We will then send them an explanation email, all about Fruutz, and if they subsequently sign up, you will earn cash back on their purchases via Fruutz, as well as them! |
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